Artwork Information
What art files are acceptable?
Adobe Illustrator .ai (CS5 version or lower)
Adobe Illustrator .eps (CS5 version or lower)
What if I don’t have artwork in these files?
KLAS convert any artwork, whether you have your current artwork in a word document or scanned document. KLAS can convert simple logos for $30.00. Standard time to convert your logo is 2 business days. KLAS can have our graphic artists convert your logo in a few hours for an additional fee. Call KLAS or email our graphics department at art@klasproducts.com for more information.
Where do I email my artwork to?
Email artwork to art@klasproducts.com. Please be sure to reference your quote # or order order #, along with your company name in the subject line of your email.
Labels Information
What is a bleed charge?
A bleed charge is $30.00. A bleed is when ink extends to the edge of the label. No avoid a bleed charge, please tell customer service that you want your imprint to go 1/16" away from the edge.
What is a color match charge or PMS color match charge?
A color match charge is $45.00. KLAS will do an ink color match for ink colors other than our standard inks listed online or in our catalogs. Please specify the PMS (Pantone Matching System) color number that you want. You may find this chart on our website.
What if I want to combine my label order?
Orders may be combined for quantity pricing when they are the same size, ordered at the same time, and have the same number of inks with a minimum of 500 labels per design. The following up-charges will apply:
CMYK Copy Change: $105.00
Copy Change Charge: $18.00
Ink Change: $18.00
Paper Change: $18.00
Foil Stamp Copy Change: $25.00
Foil Stamped, Ink or Paper Changes: $18.00
What is lamination?
Lamination adds gloss, enhances colors, provides scuff-resistant surface. Available in most sizes. Lamination is charged the same as an additional ink color. Please note: We do not recommend writing or typing on laminated labels.
What is perforation?
Perforations are $30.00. Perforations are available in most die-cut sizes. Some sizes are routinely perfed at no charge. These include: 5" x 4", 4" x 3", 5" x 3", 2 ¾" x 1 ¾"; all PML labels; pre-printed border mailing labels; all computer labels (ask for details).
How do the labels come?
All labels are supplied in rolls unless otherwise specified. Labels are supplied in rolls of 500 or 1000 as determined by our factory. Small sizes may come one, two or three up. Roll quantities of 250-499 are charged at $0.25 each. Roll quantities of 100-249 are charged at $0.40 each. Our extended life durable labels are produced in a sheeted format. Multiple labels per sheet may be supplied.
What are screens?
All of our label screens are produced at 133 LPI with a minimum tint of 2% up to a maximum of 80% and a 60 degree angle. We prefer that you provide a solid for us to screen or send a disk. Process color screens are 150-200 LPI.
Do you make single labels?
Yes, our die-cut labels can be individually stacked. There is a $30.00 for this. This is available in most sizes. Square cuts require an additional charge for tab/score.
What are some of the special label stocks that KLAS has to offer?
Other label stocks that KLAS offers are:
Clear Poly, White or Yellow Vinyl, Clear Poly Ultra Removable (non-weatherproof): Add 75% to the regular price.
Silver Polyester Matte & Brushed , Silver Polypropylene Shiny (non-weatherproof): Add 100% to regular price.
Removable: White gloss and litho or red fluorescent. No charge up to 14,999 labels. Labels should remain removable from various surfaces for 3-6 months.
Pli-A-Print: White litho. No charge up to14,999 labels. For larger quantities call for pricing.
Opaque: White gloss and litho. No charge up to 14,999 labels.
What is label tinting?
White label stock can be custom tinted and is charges as an additional ink color. If the tint is a color match, an additional $42.00 will apply. Note: Tinted label stock cannot easily be written or typed on .
Can KLAS typeset my label?
Yes. This is FREE. KLAS does not charge for: printing plates, to enlarge or reduce artwork, screens, curved copy, or up to ten lines of copy. If no typestyle is requested, the copy will be set as Helvetica.
What type of adhesives do the labels come with?
Permanent adhesive is supplied on all orders unless otherwise specified. (It is not tamper proof.) Special adhesives are available; please ask for price and availability.
What is the best way to apply a label?
For best adhesion, apply labels at room temperature to any clean, dry, oil-free, non-textured, non-coated surface. If in doubt as to label adhesion on your product, we will gladly supply stock samples for trial at no charge. Litho and gloss are not recommended for adhesion to vinyl products.
What if I want to type on my labels?
Check unwind direction indicated by arrow on each size. Only fluorescent or litho label stocks can be readily typed or written on. Tinted labels or weatherproof stock do not accept typing.
What if I want to order blank labels?
Die-cut and square cut labels can be ordered black. Deduct 20% off list price.
What type of inks do you use?
Our inks are not opaque. (i.e. blue ink on a yellow fluorescent stock will appear green).
What is a weather proof label?
These labels can withstand heat, cold, water and sunlight for up to 1.5 years.
What is an extended life durable label?
Labels are manufactured to withstand harsh environments and rugged applications. This label lasts 3-4 years.
What are machine applied labels?
These labels are set up tot meet the requirements of the machine that will be applying them.
What is a pressure sensitive label?
A self-adhesive label. Labels are easily applied to a surface by pressure
Apparel Information For Silkscreening
What is a screen charge?
When you are silk screening on tees or sweat shirts, each imprint color and imprint location will have a screen charge. The cost for each screen is $25.00. This is a ONE TIME fee. For example, if you want to silk screen your two color logo on the front left crest of your shirt and print a 2 color imprint on the full back of a shirt, there will be a total of 4 screens (4 screens x $25.00 =$100.00 total).
How big can I make my silk screen imprint?
Our standard silk screen area is about 10" x 10" on the front and back of our shirts, and about a 2" x 2" area for silk screening on short sleeve shirts. KLAS makes it very easy for you. Your imprint can be as big or small as you want! KLAS counts colors and locations of imprint only.
Does the price include a one color/one location imprint?
Yes. If you decide to imprint in multiple locations or have multiple imprint colors, there may be an up-charge. Most magnets, mouse pads and sticky notes have a FREE full color process imprint.
Can you match my logo's colors to my imprint color?
Yes, KLAS will match as close as possible free of charge, or get an exact PMS match. PMS matches are $45.00. Usually, our factories have a variety of colors in stock. KLAS will notify you at proofing whether we carry your exact PMS color or close to it.
Promotional Products Information
When ordering mugs, do I have a choice of where to print my logo?
Yes. You can print your logo on the right-hand drinker side (logo is in front of drinker), left-hand drinker side (logo is in front of drinker), or do a wrap imprint. If not specified, KLAS will imprint your logo on is the right-hand drinker side.
When ordering pens, where can I print my logo?
The most general place to imprint your logo is on the barrel of the pen. Some factories allow you to imprint on the clip too. There may be an additional charge of $0.45 for this.
How are the promotional products printed?
Most of our products are pad printed or silk screened. Some of our metal items, such as our gift pens can be laser engraved. Some of our padded items, such as padfolios or bags can be embossed or debossed.
Proofs
Will I see a proof of my embroidery imprint?
Yes. Digital Emailed Proofs and mailed Stitch Samples are $15.00. KLAS will not print your order unless you approve it first. You can either have the stitch out mailed to you, or we will send you an emailed image of the actual stitch out. The stitch out will show you the exact size and the thread colors that will be used for your order.
Will I see a proof of my silk screened apparel imprint?
Yes. Digital Emailed Proofs are $15.00. KLAS will not print your order unless you approve it first. You will receive an email with your logos laid out on the shirt that you are ordering. The proof will include your imprint colors and imprint sizes.
Will I see a proof of my promotional products that I am ordering?
Yes. Digital Emailed Proofs are $15.00. KLAS will email you a digital proof of the item that you are ordering. We include the imprint colors, imprint size, imprint location and verify the item that you are ordering. Once your proof is approved, we will proceed with production.
Will I see a proof of my labels that I am ordering?
Yes. Digital Emailed Proofs are $15.00. KLAS will email you a digital proof of the item that you are ordering. We include the imprint colors, imprint size, imprint location and verify the item that you are ordering. Once your proof is approved, we will proceed with production. If you would like a color paper proof, they are $22.00. If you want a one press proof, they are $30.00 each. Each additional color or lamination is $15.00. A UV press proof is $80.00 each. A process color press proof is $150.00 each. Proofs are sent expedite. Foil stamped/embossed proofs are $55.00 each.
Samples
Can I get a label sample?
Yes. Label samples are free. KLAS will mail you samples in 1-3 business days.
Can I get a promotional product sample?
Most promotional products samples are free. However, some higher end items are not free. To keep our prices low to our customers, we ask that some samples and freight be paid for. Call KLAS for more information. You can even order your samples online!
Can I get a sample of the apparel that I am considering to order?
Yes, you can. Call or email KLAS customer service, and we will get your sample order sent out to you, overnight at ground rates. KLAS will request your credit card # at the time of ordering your samples. Once your samples are returned, KLAS will charge back your credit card or apply a credit to your order, less the freight cost to and from the factory. You can even order your samples online!